We require an Optometric Receptionist to join our team working part time (24-26 hours per week). The ideal applicant will possess excellent time management skills, a positive friendly demeanor, be well organized and have outstanding communication skills. We are looking for a person with a professional appearance who is detail oriented and able to multi-task. The ideal candidate must also be a self-starter, punctual and available to work a couple of evenings (to 6:00pm) per week and at least every other Saturday.
Duties:
The receptionist's role is critical, since this person provides the first impression for patients coming into our practice, especially when patients may be apprehensive about health issues. The effective receptionist must able to respond to the needs of the patients and interface with other optometric staff and doctors efficiently and calmly.
Main responsibilities:
Patient registration and checking in and checking out all patients
Answering/ directing all calls and e-mail requests for appointments
Booking and maintaining appointments/recall schedules for 4 doctors
Billing patients and collecting fees.
Patient file management and data entry (patient demographics and information accurately into practice management and EMR systems.
Chart preparation, organization and management.
Providing patients with product and service information
Educating patients on products offered by Northumberland Optometry Centre
Perform other duties as assigned
You must be able to adapt and change to an environment with ever-changing technologies, procedures, and maintain the highest standard of best practices
Job Qualifications/Experience and Skills:
Minimum high school diploma or equivalent. Certificate of Medical Office Assistant/Receptionist considered an asset. Preference will be given to those having their certification as MOA. Must have own transportation and be able to work in both practice’s locations of Cobourg and Port Hope. Previous experience of working in Optometric/ Ophthalmic field will be a high asset. Preference will be given to those who have worked in this field or in an optometric office previously. Must have general computer use skills and be familiar with MS Windows and Office.
Contact:
Please email your reply to this ad with both a resume and cover letter to: [email protected]. Only those who are chosen for interviews will be contacted. We thank-you in advance for your interest in this employment opportunity with our company.